![](data:image/svg+xml;utf8,<svg fill="%23222" xmlns="http://www.w3.org/2000/svg" height="1000" width="1000" xmlns:xlink="http://www.w3.org/1999/xlink"><path d="M922.4 570.6c-0.10000000000002274-5.300000000000068-2.3999999999999773-11.600000000000023-5.5-16-43-57.900000000000034-86.5-115.90000000000003-130.10000000000002-173.3-2.7999999999999545-3.6999999999999886-8.899999999999977-6.699999999999989-13.599999999999909-6.699999999999989-29.200000000000045-0.10000000000002274-58.5-0.10000000000002274-87.80000000000007-0.10000000000002274l-48.10000000000002 46.80000000000001h109.90000000000009c6.399999999999977-0.10000000000002274 11.599999999999909 0.39999999999997726 16.199999999999932 6.599999999999966 31.800000000000068 43 64 85.70000000000005 96.10000000000002 128.5 1 1.3000000000000682 1.7999999999999545 2.800000000000068 3.7000000000000455 5.899999999999977h-268.70000000000005c-2.2999999999999545 30.700000000000045-13.700000000000045 56.5-38.799999999999955 75.20000000000005-18.200000000000045 13.5-38.90000000000009 19.799999999999955-61.50000000000006 18.299999999999955-37.39999999999998-2.2999999999999545-83.59999999999997-28.799999999999955-88.69999999999999-93.19999999999993h-269.1c2.900000000000034-4.2000000000000455 4.700000000000017-6.899999999999977 6.600000000000023-9.5 30.599999999999994-40.89999999999998 61.30000000000001-81.60000000000002 91.69999999999999-122.70000000000005 4.800000000000011-6.399999999999977 9.700000000000017-9.199999999999989 18-9.199999999999989 36.60000000000002 0.10000000000002274 73.10000000000002 0.10000000000002274 109.69999999999999 0.10000000000002274l-47.89999999999998-46.80000000000001c-29.19999999999999 0-58.5 0-87.80000000000001 0.10000000000002274-4.599999999999994 0-10.799999999999983 3.099999999999966-13.5 6.699999999999989-43.69999999999999 57.599999999999966-87.1 115.30000000000001-130.1 173.40000000000003-3.3999999999999915 4.599999999999909-5.5 11.399999999999977-5.5 17.09999999999991-0.29999999999999716 113-0.29999999999999716 226-0.29999999999999716 339.1 0 21.5 5.400000000000006 26.800000000000068 27.400000000000006 26.800000000000068h792.6999999999999c19 0 25.100000000000023-6 25.100000000000023-24.800000000000068 0.10000000000002274-114.29999999999995 0.10000000000002274-228.29999999999995-0.10000000000002274-342.29999999999995z m-434.59999999999997-68.20000000000005c6.699999999999989 6.600000000000023 17.69999999999999 6.600000000000023 24.400000000000034 0l205.5999999999999-199.79999999999995c6.7000000000000455-6.600000000000023 6.7000000000000455-17.100000000000023 0-23.700000000000045l-41-39.599999999999966c-6.699999999999932-6.600000000000023-17.699999999999932-6.600000000000023-24.399999999999977 0l-97.19999999999993 94.5v-254.60000000000002c0-9.299999999999983-7.7000000000000455-16.69999999999999-17.200000000000045-16.69999999999999h-69c-9.5 0-17.19999999999999 7.5-17.19999999999999 16.700000000000003v261.40000000000003l-104.40000000000003-101.30000000000001c-6.699999999999989-6.600000000000023-17.69999999999999-6.600000000000023-24.399999999999977 0l-40.89999999999998 39.69999999999999c-6.7000000000000455 6.600000000000023-6.7000000000000455 17.19999999999999 0 23.69999999999999l205.7 199.7z"/></svg>){kind=small}
![](data:image/svg+xml;utf8,<svg fill="%23222" xmlns="http://www.w3.org/2000/svg" height="1000" width="1000" xmlns:xlink="http://www.w3.org/1999/xlink"><path d="M891.5 23h-783c-59.7 0-108.5 48.8-108.5 108.5v466.20000000000005c0 59.59999999999991 48.8 108.5 108.5 108.5h222.39999999999998v270.5999999999999l270.6-270.5999999999999h290c59.700000000000045 0 108.5-48.90000000000009 108.5-108.5v-466.20000000000005c0-59.7-48.799999999999955-108.5-108.5-108.5z"/></svg>){kind=small}
FAQs
Here you'll find some of our most commonly asked questions. If you can't find our answer here or have any other question please don't hesitate to get in touch with our friendly team.
How to I book a day ticket?
Yes, just get in touch via our customer service page.
Can I book a lake for a match?
Yes, just get in touch via our customer service page.
Can I just pay on the day?
Yes, if we have availability. However three of our lakes, Alice Springs, Long Island and Folly are advance bookings only.
Can I buy tackle and bait at the fishery?
Yes, we have shop which sells bait, tackle and some refreshments.
Are there toilets available?
Yes, we have gents, ladies and disabled toilet facilities.
Is night fishing available?
Yes, night fishing is available on our lakes, just get in touch via our customer service page.
Is it secure to buy online through your site?
Our website is a secure website.
You can see this in the address bar of your browser with the little padlock symbol and with each page starting https://.
Our site uses Secure Socket Layer (SSL) encryption technology which is the industry standard for protecting and maintaining the security of message transmissions over the internet.
Any information you enter on secured sites like ours is encrypted into an unreadable format to discourage unauthorised access by others.
Our payment processing partners are Braintree (Debit / Credit cards, PayPal, Apple Pay and Google Pay) and Deko (Finance). All payments are processed on our partners secure servers and no point does any employee of Hampton Springs have access to your payment details.
What service do you deliver with?
We use DPD for next working day delivery, DX for larger items and Royal Mail for smaller items.
Full details of the service level you can expect and delivery costs are on our Delivery Policy page.
Can I return my item if it doesn’t fit or if I don’t like it?
Yes, full details are on our Returns Policy page.
How can I find you?
Our address is:
Hampton Springs,
Shay Lane,
Malpas,
SY14 8AD
We are just off the A41 about 14 miles from Chester or 12 miles from Crewe.
Use SY14 8AD for SatNav.
